Yes, the basic taxes are included in the price of each room in the hotel. The amount of all taxes depends on the established rules of the hotel and its location. All information about taxes and fees will be indicated in the e-mail, which is sent to your e-mail right after the reservation.
After you pay the reserved room, an email with a confirmation of your booking will be sent to the e-mail, also you can download it on the website of our hotel partner.
If you indicated at the time of booking that the payment will be made at the hotel, then you will pay for your accommodation upon departure. If you paid for a booked room on the site, but the hotel administration states that there is no payment, do not worry! Our company Online Tickets cooperates with many hotels through partners, so your payment for a room can arrive at this hotel for a different period of time. If you have similar situations, then you need to contact the Support Service.
Usually the hotel settles in at 14:00. If you need to settle in the room before the set time, then you can contact this hotel by the contacts received immediately after payment of the reservation.
If you want to reserve a parking space, then for an additional fee you can use this additional service. Contact the hotel and find out if parking is available on site.
This information you can see in the description of the hotel room and in his electronic ticket. If breakfast is not included in the price of the room, then contact the administrator and find out the cost.
You can cancel the hotel reservation on the website of our hotel partner. In the "My Reservations" tab, you need to select your order and click the "Cancel reservation" button.
Please note that you can cancel the reservation only in accordance with the hotel's established rules. Cancellation terms for booking with your prepayment are as follows:
1. Free cancellation - you will be refunded the full cost of booking a room on the payment card with which you paid.
2. Fine at cancellation - you will be refunded the amount of your booking minus the penalty for cancellation of the order. The repayment period of your funds is up to 30 working days.
3. The price is not refundable - the hotel picks up the entire cost of booking the room.
All the rules for cancellation of the reservation can be found in the letter that comes to you on the e-mail right after the order is created.