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Transfers: TOP-questions
What are transfers?
Order a transfer service - it's like ordering a taxi service, only in another unfamiliar city, in an unfamiliar country. In more than 400 cities around the world, our transfers are available for you.
A transfer is required if you:
• flew to the airport, and then hurry to transfer the aircraft to another airport;
• arrived at the bus station or railway and need to quickly reach the airport;
• arrived late at night and do not know how to get to your hotel;
• You are poorly guided by local prices and do not want to become a victim of dishonest taxi drivers;
• very poorly know the language;
• went on a trip with children;
• carry a lot of things.
You need to book a transfer in advance on the Online Tickets website and be sure that you will reach the place you need very quickly, without problems and at the best price.
Advantages of our transfers:
1. You can order and pay for the transfer in any country and in any way convenient for you.
2. You pay the driver for the route the fixed price - in addition you will not pay him.
3. You will be served by professional, very polite and punctual drivers.
4. The driver will meet you with a sign on which your name is written.
5. The driver will help his client to load baggage in the car.
6. If your flight is delayed, the driver will wait for you on the railway station or at the airport for absolutely free.
7. You can also choose a car class.
8. You have the opportunity to order transport for a large group of people - bus, minibus.
9. You can also order a free car seat for a child.
10. You can be sure - everything will be fine!
How can I use the transfer service?
After you pay for the service, you will be sent an e-mail to the transfer voucher, which is on our website in the section "My Ticket". Here there is all the necessary information on your order, including your order number when booking.
Driver's services
The driver always meets the client in the specified place with a tablet, where his name is written.
The driver can wait about 20 minutes at the railway stations, bus stations, in the city, and after the arrival at the airport, the waiting time is 1 hour. After the customer's expectation, the service is considered completed and no refund is made for the money. If suddenly there were unforeseen circumstances (delayed flight of the aircraft, etc.), the waiting time of the customer is prolonged, but the additional fee is not withheld.
How can I order a car seat for my child?
When you go on a trip with a child, when booking, mark this on the site in the "Notes" field, be sure to specify the child's age and weight.
The driver will take in the car a child car seat of the necessary size. In many countries, the mandatory condition for transportation is the availability of a child car seat.
What are the rules for the carriage of luggage?
If you are carrying large-sized luggage (skis, wheelchairs, etc.), when booking on the site, indicate this in the "Note" field before you pay the order. In this case, you will pick up a suitable car.